Our Approach to Microsoft Dynamics 365 Projects

Developed by Sysco Software Solutions, and supported by GYDE 365, SmartStep transforms how your organisation approaches Dynamics 365 projects, from system selection through to deployment.

Mitigate Project Risk

Collaborate Across Teams

Reduce Project Time and Cost

Requirements Gathering

Use Time More Efficiently


SmartStep - a proven ERP, CRM and Power Platform implementation methodology that transforms the project delivery process for Microsoft Dynamics 365.

SmartStep for Microsoft Dynamics 365, is suitable for Private Businesses, Non-Departmental Public Bodies, Irish Semi-State Organisations and all Local Government Departments. It covers the full lifecycle of your project and throughout your engagement with us at Sysco Software, you’ll have access to our team of Dynamics 365 specialists who are based in Ireland and the United Kingdom.

SmartStep aims to reduce the initial cost of business by simplifying, automating and accelerating the Microsoft Dynamics 365 system selection, analysis and design process. This “early stage” discovery and design process helps to mitigate project risk and increases quality whilst giving tangible outcomes in the form of RFP Documentation and Reports.

SmartStep comprises four primary areas: DISCOVER, DESIGN, IMPLEMENT and SUPPORT.


SmartStep delivers real business value with tangible outcomes;
from project discovery through to implementation and support.

Access to the SmartStep methodology enables the use of the collaborative project tool GYDE365 which will engage the key members of staff from your various departments. All of this, with tangible delivery outcomes for your teams; outcomes which will highlight gaps which need further discussion or development.

All of these factors help to drive reduced time, cost and risk when designing and deploying a Microsoft Dynamics solution. While providing you with the documentation you need to assess budgets, licensing and remove the uncertainty with full visibility of project scope early in the process.

SmartStep Platform Recommendation

Upgrade NAV to Business Central
Dynamics 365 Platform Recommendation