October 2021 – Northern Ireland: Hyperfast Fibre Broadband provider, Fibrus Networks Ltd selects Microsoft Gold Partner Sysco Software Solutions as their partner of choice for a phased implementation of Microsoft Dynamics 365 Finance, Project Operations and Supply Chain Management.
By integrating Microsoft Dynamics 365 Finance, Project Operations and Supply Chain Management as part of their daily business operations, Fibrus Networks will have a secure, cloud-based SaaS platform which can accurately track and control individual financial ledgers, budgets, inventory, sub-contractors, procurement including full MRP and site level forecasting as well as HR for the onboarding of employees for each town project.
Commenting on the success of going live in the first phase of the project with Microsoft Dynamics 365, Gerrie Voogdt, Business Improvement Manager for Fibrus Networks said, “Dynamics 365 for Finance and Supply Chain Management has given us a more automated approach to Planning, Procurement strategy and Financial dimensions associated with all our projects. We can now better forecast material requirements long term and short term, which ensures we can keep projects on track and within budget.”
In a phased implementation approach using the Microsoft Dynamics 365 platform, Fibrus are set to achieve real-time access and visibility across the company for accounting and billing, distribution and stock control through to the visibility of on-site over and underground works by sub-contracted companies.
Gerrie continued, “Having one system that houses all our procurement, inventory management and financial operation removes the need for duplication of effort, reduces risk and ensures we have a live picture of the business at any time. After our initial implementation we have made gains on early improvements in our processes and will continue to develop our business around Dynamics 365 Finance, Supply Chain and Project Management. The system is a great anchor point for how we can maximise our effectiveness, efficiency and quality”.
Sysco Software are now expanding the Microsoft Dynamics 365 eco-system at Fibrus with an integrated Customer Relationship Management solution for customer onboarding, updates by on-site installation partners, automated provisioning of activated services, customer service requests and board level management reporting.
The Dynamics 365 Customer Engagement platform will further integrate with the Microsoft enterprise technology stack, providing live VOIP calls with customer service response agents.
After our initial implementation we have made gains on early improvements in our processes and will continue to develop our business around Dynamics 365 Finance, Supply Chain and Project Management. The system is a great anchor point for how we can maximise our effectiveness, efficiency and quality.Gerrie Voogdt, Business Improvement Manager for Fibrus Networks
