Country Partner of the Year Winners 2020 for Microsoft Dynamics 365 Business Applications

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Sysco Software Solutions are exceptionally proud to announce our acceptance of a Microsoft Local Country Partner of the Year 2020 Business Applications – Proactive Customer Service Award at the Partners Awards Evening on Thursday 23rd July 2020. Special thanks to Microsoft for arranging an excellent night of entertainment and recognition for key partners across Ireland.

The award focuses on and recognises our Microsoft Dynamics 365 teams work within the HSE COVIDCare Tracker project during what was a difficult and challenging time in all of our lives.

Sysco Software Solutions would like to extend our gratitude to the team at the Health Service Executive, the team at Microsoft Ireland, our business partners and our own Microsoft Dynamics consultants, developers, project and account managers – all of whom have worked tirelessly to enable us to achieve this recognition.

From the outset, it was clear that the HSE COVIDCare Tracker would be a uniquely challenging, fast-paced yet hugely rewarding project. The collaboration and support of key-decision makers within the HSE paired with the years of expertise provided by the Microsoft Dynamics team at Sysco Software was of critical importance in the delivery of the project during an unprecedented period.

Healthcare systems the world over have, by necessity, required changes, investment and upheaval to paper based systems to provide instantaneous, secure access to numerous information sources to control and monitor the impact of the COVID-19 pandemic.

Sysco Software Solutions, as a Dynamics 365 implementation partner, provided a single platform to unify all COVID-19 patient data, providing the single source of truth required by medical professionals to communicate, track, report, test, treat and monitor patients from initial contact through to after treatment in step-down facilities and provided extended pre and post go-live support and training.

At the heart of the HSE COVIDCare Tracker is Sysco Software’s healthcare software built upon the security and flexibility of Microsoft Dynamics 365 and the Power Platform. The Dynamics 365 and Power Platform enabled our developers to interface with various third-party, healthcare specific applications to offer omni-channel communications, medical diagnostics and testing, availability of worldwide COVID-19 tracking information as well as case and appointments management.

The COVIDCare Tracker is also securely connected to the Irish National HealthLink service which allows for the transmission of patient information between Hospitals and Medical Practitioners on the frontlines creating a unified view of patient

For further information, please contact:

David Reid | dreid@sysco-software.com | Head of Marketing | +44 (0)74 8338 2490

Sysco Software Solutions

Sysco Software Solutions is a multi-award-winning Microsoft Dynamics 365 Gold Partner and employs more than 100 full-time specialist consultants. Sysco Software Solutions are uniquely placed to deliver industry specific projects built on the Microsoft Dynamics 365 technology stack, the Power Platform hosted on a secure Microsoft Azure Cloud from offices in Dublin and Belfast.

In business for more than 40 years, Sysco Software Solutions specialise in Microsoft Dynamics 365 Finance, Manufacturing, Supply Chain, Project Operations, Sales and Marketing implementations. Our technical teams are constantly innovating, and our dedicated customer service teams have enabled Sysco Software to maintain our competitive advantage as one of Ireland’s leading Microsoft Dynamics 365 implementation partners.

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