Contact Management with Dynamics 365
Customer Relationship Management or CRM in Microsoft Dynamics 365, is a strategy a company follows to manage the interactions with current and future customers. It involves using technology to organise, automate and synchronise sales, marketing and customer service within a closed-loop system.
Microsoft Dynamics 365 CRM solutions deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics 365’s CRM software helps you turn every customer into a happy customer.
Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.
Tailor experiences based on customer interactions across email, mobile, social media, text messaging (SMS), custom channels, and in-person touchpoints.
Microsoft Dynamics 365 for the Public Sector
Microsoft Dynamics 365 Sales
Extend and Enable Teams to Transform Digitally
Who do we work with?
The Regulation and Quality Improvement Authority (RQIA)
In a seven part series, Sandra McElhinney the Head of Information and ICT at RQIA shares her thoughts on Sysco’s implementation of Microsoft Dynamics at RQIA.
The series covers the various pre-deployment challenges faced by RQIA and their service users as well as the long lasting benefits and outcomes that a Microsoft Dynamics implementation has brought to RQIA and their service users.